Front End Biller

  • Full Time
  • Anywhere

A Behavioral Health Insurance Billing Specialist is responsible for organizing patient medical costs and sending invoices to collect payment from patients and their insurers.  Their duties include calling patients to discuss payment and develop reasonable payment plans, entering patient data into administrative systems and recording information about outstanding claims.  We are seeking a qualified and dedicated Front End Medical Biller to join our administrative office.  In this position, you will be responsible for a variety of tasks requiring data analysis, in-depth evaluation, and sound judgment.  As our Front End Medical Biller, your daily duties will include maintaining billing software, appealing denied claims, and recording late payments.  To succeed in the role, you must possess in-depth knowledge of billing software and medical insurance policies.  The ideal candidate must also be able to demonstrate excellent written and verbal communication skills, as communicating with clients and various insurance agents will form a large part of the job.

Coding for our services is much more straight forward than medical services (in volume).  The Nurse Practitioners and therapists pick the code that fits the service rendered.

Front End Billers should have a combination of sharp clerical skills and friendly interpersonal habits.  They are patient enough to navigate the bureaucracy of complex insurance claims and to follow up with patients about their accounts.  They enjoy solving problems through research and investigation.

Duties and Responsibilities

  • Ensure the patient’s medical information is accurate and up to date
  • Collect and review referrals
  • Monitor and record late payments
  • Follow-up on missed payments and resolve financial discrepancies
  • Help patients develop patient payment plans
  • Perform posting charges
  • Conduct duties in a professional and timely fashion
  • Submit billing data to the appropriate insurance providers
  • Resolve denial instances w/InSync
  • Achieve maximum reimbursement for services provided
  • Deploy, maintain and report on various programs

Soft Skills

  • Effective communication skills
  • Basic computer skills, such as sending emails, typing, and using spreadsheets
  • Interact virtually with clients and patients
  • Creative problem-solving skills
  • Work independently
  • Collaborate well with others
  • Multitask

Please forward your resume for consideration to:

To apply for this job email your details to